What Shipping Methods Are Available?
All orders that are made via online will be send using courier service, PosLaju.
Do you ship nationwide?
Yes we do!
We ship nationwide via PosLaju. Please add your item to cart and proceed with checkout. Shipping prices will become available before you have to finalize your order.
If I place an order, how long will it take before it is shipped?
It takes approximately 7-10 business days to ship.
What Payment Methods Are Accepted?
Our website is now equipped with online payment gateway. You may transfer the payment online via preferred bank.
We also accept Bank Transfer Payment.
Account Name : Firdauz Patesserie
Maybank : 561088052458
Please inform us once you have done the payment and attach a screenshot of it.
All payment should be done within three days after an order has been made.
Please send your payment slip and order number via WhatsApp: 019 – 827 1978 (Firdauz)
Orders & Returns
How do I place an Order?
Order can be made via online or by calling us directly at +6 082 – 336 633.
How can I return the cake?
Please make sure you have chosen the right Kek Lapis on your purchases. All our kek lapis are made to order therefore we do not accept returns or exchanges.
One to one replacement only valid in case of tear boxes or cake content fungus infected segment. Report must be sent on the date of reception by photograph proof via email or Line/Viber/Whatsapp applications or other MMS application to +6019-827 1978 so that immediate action can be taken for replacement.